GaP Solutions

Our shop staff have been busy thinking up and testing new features & functions to make a retailers day so much easier - use the contact us page to receive our comprehensive information pack.

GaP Development.

As you would expect our in-house software specialists are highly trained with many years development experience – that’s a given. What is unique about our software development team is that their closest colleagues are the staff at our own supermarket IGA Trott Park, lots of time is spent discussing what is a good idea, and what isn’t. Even more time is spent testing and using the idea’s that are considered worthy of inclusion into shop-ezi office, ezi-POS, ezi-mobile, ezi-scale and ezi-kiosk. If our supermarket staff don’t approve it, we won’t offer it to you.

This direct input into the functionality and usability of our software is at the centre of our ability to deliver exactly what the customer needs and respond to market changes and customer feed back.

GaP Customer Support.

Pre-install site surveys, equipment installation, software set up and configuration, personal contact with customers, software upgrades and remote access from our support centre directly to your PC – this is what we mean by CUSTOMER SUPPORT. Our support teams carry out all of these functions which means they get to know our customers from the very beginning and they’re available for them daily, including weekends and out of hours.

GaP Customer support will look after hardware and software issues, and utilize our remote access capability to resolve the majority of problems you may encounter; it’s a no fuss response; they also provide a vital link between our customers and the software development team. Some of our best software features started with input from our customers.

This all adds up to minimum disruption and stress for your customers and shop staff alike