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About Us

Our business is driven by offering our clients choice, knowing that they can trust and rely on our technical skills and expert industry knowledge to deliver innovative solutions to move their businesses forward. What makes us unique and allow us flexibility is that we don’t outsource the important elements of our business.

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Latest News

Embrace the future of date-check management with us.

Introducing fresh food date check management solutions from GaP Solutions, designed to streamline fresh food management and reduce waste in grocery retail stores. Our cloud-based, machine-learning-enriched solutions are redefining how you will manage your store’s inventory and waste. Experience seamless optimisation of merchandising and replenishment while strengthening compliance and sustainability

Retail Enterprise Point of Sale Solution

Innovative, Flexible, Solution Driven

EM Cloud™ is a cloud-based central management system for single or multi-stores, replacing the traditional back-office price management and reporting system.

Above Testimonials

What people are saying

Maria Labruna, Manager, La Manna and Sons
Maria Labruna, Manager, La Manna and Sons

I have used many Point of Sale systems over the years, and GaP Solutions is one of the best! It's streamlined, user-friendly, and significantly improves our sales processes. The Customer Service team is always available to take calls immediately or within a reasonable wait time. They are top-notch and highly recommended.

SUPAEXPRESS Chapman, Owner
SUPAEXPRESS Chapman, Owner

GaP Solutions' EM Cloud™ allows us complete visibility and control over every aspect of our supermarket. We can make informed, real-time decisions and leverage all commercial opportunities as we see fit.

Ash Thompson, Operations Manager Kaur Group
Ash Thompson, Operations Manager Kaur Group

The EM Cloud™ system from GaP Solutions is perfect for us because it provides easy accessibility from anywhere in the country on any type of device. As a multi-store owner, I love being able to see all our store information with just one login. The platform is user-friendly and makes it easy to navigate and resolve any store issues quickly.

Krish Brahmbhatt, Owner, Local Grocer Melba & Partner, Supa Express Florey
Krish Brahmbhatt, Owner, Local Grocer Melba & Partner, Supa Express Florey

I've relied on GaP Solutions for the best retail back-office software solutions since 2005. GaP Solutions has always been ahead of market trends, whether with the previous ShopEzi system or the current EM Cloud™. They truly understand what retailers need. Their technical support and customer service are unmatched, and provide services that enable retailers like me to focus on running our businesses most efficiently.

Bob Bopana, General Manager, O2 Supermarkets
Bob Bopana, General Manager, O2 Supermarkets

We've been clients of GaP Solutions for several years and were initially concerned about transitioning from our previous POS provider. However, the transition went smoother than we could have ever expected. As a multi-store business, we needed a solution designed for multiple locations, and that's precisely what we got.

With the fully cloud-based back office, accessible from any device, we can make informed business and ordering decisions using real-time data. I highly recommend EM Cloud™ to any retailer, especially those with multiple stores.

Dermott Taylor
Dermott Taylor

We've been working with GaP Solutions for over ten years, and we couldn't be happier to be working with a like-minded South Australian Company. We have a complex business offering, so we are very happy to have found a partner that creates a product to suit our company and provides support both over the phone and in store.

Patrick LaManna
Patrick LaManna

We have been partnering with Gap Solutions since we first opened in 2010, and I personally have always had a strong relationship with John Goodacre as well as those within the Gap Solutions team whom I have dealt with. We bought on an IT Operations Manager in 2019, and he was tasked with working alongside GaP to implement the EM Cloud solution and customizing many facets of it both within the software and externally who use the data inputs and outputs.

John, Nathan and their team have always been able and willing to work with us on custom solutions and ensure we were able to work the way we needed to. Throughout the first 12 months of COVID, John’s offer of support cannot be understated, and I personally am very appreciative of his friendship and support.

Ghazanfar Ahmedi
Ghazanfar Ahmedi

Anyone concerned to change systems, push through the pain; it is worth it in the end. We can not be happier with the change. This has been the biggest decision we have made in 25 years. We started looking two years ago and trailed many systems. We are truly satisfied with the software and impressed with the support side of the business.

Tyrone Jones
Tyrone Jones

Jones Retail Group have been utilising GaP Solutions services for the past five years within our portfolio of retail stores, from their cloud-based retail point of sale software EM Cloud, EM POS, Ezi scales and various commercial food equipment within our supermarkets. What we value the most about our relationship with GaP Solutions and their services is the flexibility to develop new software functionality to meet the need of our group as we grow and implement new services. When we launched our online delivery services across the board, they were willing to develop and integrate elements required to meet our needs. The GaP EM Cloud-based solution is an integral part of our business, and they continue to develop it at a rapid pace to keep up with the ever-changing retail environment that we operate in today.

Joseph Romeo – Romeo’s Co-Owner
Joseph Romeo – Romeo’s Co-Owner

Romeo’s faced a big challenge in converting from our current system, but after careful consultation with GaP Solutions, we knew that their integrated point of sale solution – EM Cloud™ was the best choice for our current and future needs. GaP Solutions wasted no time providing a project plan and delivering a seamless transition from start to finish. Romeo’s was initially concerned about the impact on our stores and staff, but thanks to GaP’s expertise, there was little to no disruption. The customers didn’t even notice! Romeo’s made the right choice in choosing GaP Solutions.

News

Keep up to date with the latest news from GaP Solutions

June 25, 2024

Australia’s Problem with Food Waste

Food waste is a pressing issue in Australia, affecting both the environment and the economy. With approximately 7.6 million tonnes of food wasted annually, the need for sustainable solutions has never been more urgent. This article explores the magnitude of the problem, its implications, and potential strategies for food industry professionals, retailers, and environmentalists to […]

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June 17, 2024

GaP Solutions Rolls Out EM Cloud™ Point of Sale Software Across Farro Group New Zealand

GaP Solutions Rolls Out Point of Sale Software Across Farro Group New Zealand Retail technology constantly evolves, and businesses that stay ahead of the curve reap significant benefits. One such technological leap is adopting the EM Cloud™ integrated cloud-based point-of-sale software by the Farro Group in New Zealand. This exciting rollout promises to enhance customers’ […]

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June 13, 2024

Stop the Waste with GaP Solutions Fresh Food Date-Check Retail Management Solution

Stop the Waste with GaP Solutions Fresh Food Date-Check Retail Management Solution In an era where sustainability is no longer just a buzzword but a necessity, managing fresh food waste in a retail environment has become crucial. Retail managers and grocery store owners face the persistent challenge of minimising losses due to expired food. Enter […]

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June 11, 2024

Transforming the Supermarket Experience: How Electronic Shelf Labels integrated into EM Cloud™ integrated point of sale system and EM Omnia PDE Changed staff’s Day-to-Day Life

“In the ever-evolving world of retail, staying ahead of the curve is critical. As someone who has spent years working with supermarkets, I can attest to new technologies’ impact on daily operations.  Electronic shelf label technologies have enhanced efficiency and improved the overall shopping experience for customers. ” – John Goodacre, Director, GaP Solutions. A […]

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Why choose EM Cloud™

EM Cloud™ is a complete solution tailored to improve the efficiency and effectiveness of every aspect of the retail cycle.

EM Cloud™ is a purpose-built solution offering up to the minute data filtering and reports, cloud-based back-office system, POS system, integrated weighing and labelling, foodservice solutions and payment devices - all designed with payment security and a busy retail environment in mind.

With powerful processors in our EM Pos™ systems and boasting continuous front-end operations and unassisted recovery during network failure, you can rely on EM Cloud™ solutions for the best uptime and reliability.

With the most innovative and secure industry solutions, we understand the needs of retailers. GaP Solutions continuously improves, strengthens and expands our solutions to help you grow your business and bottom line.

EM Cloud™ back office and head office system can run from any device, anywhere in the world. Protect your margins with reports or profit-building tools complete with alerts. Achieve a holistic view of your value chain from import to sale.

Our Services

Point of Sale System

Point of Sale System

Designed for users and customers and offers features to assist in managing your business.

Cloud Based Enterprise Retail Software

Cloud Based Enterprise Retail Software

EM Cloud™ offers a complete solution to improve efficiency and effectiveness of the retail cycle.

Weighing Equipment

Weighing Equipment

Offer a complete range of scale, service, re-certification by experienced, certified technicians.

Labelling Equipement and Consumables

Labelling Equipement and Consumables

We offer a wide variety of labelling equipment and consumables to meet your specific product needs.

Forecourt Retail Soltuions

Forecourt Retail Soltuions

Supported by expert industry-trained staff will assist you in growing your business.

Reward System

Reward System

Ezi Rewards solution allows you to deploy promotions and offers across your business quickly.

CCTV

CCTV

Gain perspective on your site, aisles, cash registers and point of sale transactions at any time.

Webstore

Webstore

Purchase all your required retail consumables from labels, talkers and cleaning products.

Commercial Food & Bakery Equipment

Commercial Food & Bakery Equipment

Recognised as one of the largest sales divisions of its kind for commercial and bakery equipment.

Equipment Service

Equipment Service

Our technicians are trade qualified with training across all brands we support.

24 Hour Support Service

24 Hour Support Service

Our business is available for our customers, they can contact us for assistance round the clock.

Training

Training

We offer free unlimited training to all our customers.

EFTPOS

EFTPOS

We are able to integrate with a multitude of EFTPOS providers.

Point of Sale Hardware

Point of Sale Hardware

We aim to always supply robust high-quality equipment for all our point-of-sale systems.

The Choice

Why pick a cloud based Point of Sale and Back Office System

Cloud-based software was born out of the increasingly mobile society of today. The recent advancements in e-commerce and retail technology mean that businesses have vastly expanded their geographical reach. By implementing a cloud-based back-office system, retailers can manage every aspect of trade from off-site or a head office for multisite vendors.

With a cloud-based POS system, owners and managers will find a far greater level of flexibility by being able to utilise countless wireless devices, such as tablets and smartphones, as mobile points of sale. With enhanced options for POS, retailers can expect improved customer satisfaction, especially during peak service time.

The integration of loyalty programs and the ability to capture consumer information gives owners and managers the power to identify real-time opportunities and create campaigns, rewards or incentives with a few simple clicks to realise and maximise the potential of the opportunity.

Cloud solutions with RESTful API's will easily integrate with third-party software and apps to streamline and simplify accounting, ordering, marketing and forecasting. Automating and integrating across all aspects of a business allows owners and managers to spend less time on tedious yet necessary tasks.

Contrary to popular opinions, cloud infrastructure can be as secure as legacy systems; 64% of IT professionals reported that cloud solutions are actually more secure. Data breaches relating to cloud systems are almost always associated with human error and usually result from entry via a third-party vendor. The heightened concern about cloud security has seen vast improvements in security, meaning cloud-based solutions will almost certainly provide you with the greatest bang for your buck security-wise.

Cloud solutions have been shown to provide a 2.1 return on investment compared to on-premise solutions by utilising resource pooling to mitigate costs. Lower initial and ongoing fees and a 91% drop in energy usage costs compared to an on-premise system make it hard to overlook the advantages of a cloud-based system.

You will invariably discover numerous providers when exploring your options for cloud-based Point of Sale and Back Office Solutions. Ask the following questions to assist you in your decision-making process.
1. Can the cloud solution be scaled to meet increased demand and business growth?
2. What support and after-sale service makes the provider offer?
3. What is the provider's history of downtime, have any significant issues occurred with their solution?
4. How secure is my data, and what happens in the event of a disaster?

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